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Buy With Confidence – No nonsense, Just Great Service
Buy With Confidence – No nonsense, Just Great Service
Automotive Diagnostic Intelligence
Autel Intelligent Technology Co., Ltd. manufactures
and supplies diagnostic tools, equipment,
and accessories for the automotive aftermarket.
Autel specializes in the R&D(Research and Development), production, sales and service of automotive intelligent diagnostics, detection and analysis systems and automotive electronic components, the products sold globally to more than 50 countries and regions.
Autel has been deeply involved in the global automotive intelligent diagnosis and testing field for more than ten years, has now built three product lines including automotive diagnostic products, TPMS series for automotive tire pressure monitoring systems and ADAS series for automotive intelligent assisted driving systems.
Accessories, parts & equipment.
Buy with confidence.
All of our products come with a 7-day money-back guarantee, to ensure that you have the correct product for your needs. If at any point you would like to make any additional enquiries, please email us at [email protected].
Once the refund and return process has begun, and approval for this has been given, you will receive your refund within 7 days.
All return items must be in its original condition, no damaged packaging or oil stained or painted/sprayed items. They will NOT be accepted for return.
Autosupply will not accept any items for return that have been modified or tampered with.
Please note that all goods must be fitted by a qualified technician to qualify for a full refund.
To find out more about our returns process, click here.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Providing assistance to over 350+ workshops and private users
around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
Given that we are an official distributor of Autel in the African continent, we can source and recommend solutions provided from the manufacturer themselves, giving you the peace of mind you won’t get from the majority of other retailers!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts, but other users just like you.
Benefits of joining our community:
*Limited to Autel, Launch and Fcar devices.
Please note – a maximum of 2 members are eligible to join our community per machine. You will be added to our community on receipt of your product.
To ensure that you get the best service possible should something go wrong, we are here to help!
To ensure that you get the best service possible should something go wrong, we are here to help!
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however we have a standard turn-around time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialise in a range of in-house repairs, such as:
Superficial damage repair such as screen and touch pad replacement
Replacement parts such as chargers, OBD cables and much more
Severe hardware repairs
Software repair and updates (where needed)
As an official retailer for Autel and Launch, we carry stock of spare parts, as well as having a strong working-relationship with the support teams from both companies, meaning that we can offer you the service you need, when you need it.
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
Awesome service, so glad there are some decent companies still around. Local (SA) and fast. No stress, no fuss. Shipping to Durban fast. Product exactly as described. Will definitely buy again.
I Live in Durban, and by chance I found your site on the internet. Ordered my parts on Tuesday and I received them on Thursday. All I can say is Wow!! Keep this excellent service always. Will definitely recommend you to all my friends in DURBAN…
I would like to place an record how happy I am with the service I received. I have arranged to collect from the depot. Kind regards
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
Buy with confidence, we are the
official Autel dealer
All of our products come with a 7-day money-back guarantee, to ensure that you have the correct product for your needs.
If at any point you would like to make any additional enquiries, please email us at [email protected].
Once the refund and return process has begun, and approval for this has been given, you will receive your refund within 7 days.
– All return items must be in its original condition, no damaged packaging or oil stained or painted/sprayed items. They will NOT be accepted for return.
– Autosupply will not accept any items for return that have been modified or tampered with.
– Please note that all goods must be fitted by a qualified technician to qualify for a full refund.
To find out more about our returns process, click here.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Providing assistance to over 350+ workshops and private users
around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
Given that we are an official distributor of Autel in the African continent, we can source and recommend solutions provided from the manufacturer themselves, giving you the peace of mind you won’t get from the majority of other retailers!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts, but other users just like you.
Benefits of joining our community:
*Limited to Autel, Launch and Fcar devices.
Please note – a maximum of 2 members are eligible to join our community per machine. You will be added to our community on receipt of your product.
To ensure that you get the best service possible should something go wrong, we are here to help!
To ensure that you get the best service possible should something go wrong, we are here to help!
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however we have a standard turn-around time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialise in a range of in-house repairs, such as:
Superficial damage repair such as screen and touch pad replacement
Replacement parts such as chargers, OBD cables and much more
Severe hardware repairs
Software repair and updates (where needed)
As an official retailer for Autel and Launch, we carry stock of spare parts, as well as having a strong working-relationship with the support teams from both companies, meaning that we can offer you the service you need, when you need it.
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
Awesome service, so glad there are some decent companies still around. Local (SA) and fast. No stress, no fuss. Shipping to Durban fast. Product exactly as described. Will definitely buy again.
I Live in Durban, and by chance I found your site on the internet. Ordered my parts on Tuesday and I received them on Thursday. All I can say is Wow!! Keep this excellent service always. Will definitely recommend you to all my friends in DURBAN…
I would like to place an record how happy I am with the service I received. I have arranged to collect from the depot. Kind regards
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
Products 
Comparison Chart
DS808
MS906BT
MS909
MS919
ULTRA
standard functions *
Vehicle Connection
Hardline
Hardline
Wireless
Wireless
Wireless
Wireless
Operating System
Android 4.4.4
Android 4.4.4
Android 4.4.2
Android 7.0
Android 7.0
Android 7.0
Device CPU
A9
1.5 GHz
A9
1.5 GHz
1.3 GHz
Quad-core
2.3 GHz
Quad-core
2.3 GHz
Quad-core
2.3 GHz
Quad-core
Screen Size
7-inch
7-inch
8-inch
9.7-inch
9.7-inch
12.9-inch
Battery Size
3 200 mAh
3 200 mAh
10 000 mAh
15 000 mAh
15 000 mAh
15 000 mAh
Component Activations
Actuation Testing
•
•
•
•
•
Special Functions
Coding & Adaptations offline
limited
•
•
•
•
•
Intelligent Diagnostics
•
•
Advanced VCMI
check optional
add-ons
check optional
add-ons
•
•
Add optional add-ons
* All our machines come with the following as standard functions:
Read & Clear Fault Codes / System Info, Freeze-Frame & Live Data / Service Resets
For more information, click on the green dot
•
Comparison Chart
DS808
MS906BT
MS909
MS919
ULTRA
standard functions *
Vehicle Connection
Hardline
Hardline
Wireless
Wireless
Wireless
Wireless
Operating System
Android 4.4.4
Android 4.4.4
Android 4.4.2
Android 7.0
Android 7.0
Android 7.0
Device CPU
A9
1.5 GHz
A9
1.5 GHz
1.3 GHz
Quad-core
2.3 GHz
Quad-core
2.3 GHz
Quad-core
2.3 GHz
Quad-core
Screen Size
7-inch
7-inch
8-inch
9.7-inch
9.7-inch
12.9-inch
Battery Size
3 200 mAh
3 200 mAh
10 000 mAh
15 000 mAh
15 000 mAh
15 000 mAh
Component Activations
Actuation Testing
•
•
•
•
•
Special Functions
Coding & Adaptations offline
limited
•
•
•
•
•
Intelligent Diagnostics
•
•
Advanced VCMI
check optional
add-ons
check optional
add-ons
•
•
Add optional add-ons
* All our machines come with the following as standard functions:
Read & Clear Fault Codes / System Info, Freeze-Frame & Live Data / Service Resets
For more information, click on the green dot
•
Comparison Chart
What our customers are saying About Us?
Awesome service, so glad there are some decent companies still around. Local (SA) and fast. No stress, no fuss. Shipping to Durban fast. Product exactly as described. Will definitely buy again.
I Live in Durban, and by chance I found your site on the internet. Ordered my parts on Tuesday and I received them on Thursday. All I can say is Wow!! Keep this excellent service always. Will definitely recommend you to all my friends in DURBAN...
I would like to place an record how happy I am with the service I received. I have arranged to collect from the depot. Kind regards
"Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again."
Marcellino S. Verified Buyer
"Your service is 5star, I received my delivery sooner than I expected... The machine work excellent, I thank you"
Katiso G. Verified Buyer
"This diagnostic scanner is really worth the money and the support team at autosupply are very helpful."
Neil W. Verified Buyer
Do you have a question?
Connect with our sales and technical team:
The Autel Training Academy has now expanded its training offerings with in-depth, specialist-led on-demand webinars.
These recorded live training events include an expansive look at Advanced Driver Assistance System (ADAS), Key Programming technologies and processes, and Tire Pressure Monitoring Systems and offer best practices to ensure you are using your Autel product to perform each needed task correctly and efficiently.
Be sure to subscribe to Autel’s Youtube channel to get the latest videos and webinar presentations.
Autel Intelligent Technology Co., Ltd. manufactures and supplies diagnostic tools, equipment, and accessories for the automotive aftermarket.
Autel specializes in the R&D(Research and Development), production, sales and service of automotive intelligent diagnostics, detection and analysis systems and automotive electronic components, the products sold globally to more than 50 countries and regions.
Autel has been deeply involved in the global automotive intelligent diagnosis and testing field for more than ten years, has now built three product lines including automotive diagnostic products, TPMS series for automotive tire pressure monitoring systems and ADAS series for automotive intelligent assisted driving systems.
Accessories, parts & equipment.
Buy with confidence.
All of our products come with a 7-day money-back guarantee, to ensure that you have the correct product for your needs. If at any point you would like to make any additional enquiries, please email us at [email protected].
Once the refund and return process has begun, and approval for this has been given, you will receive your refund within 7 days.
All return items must be in its original condition, no damaged packaging or oil stained or painted/sprayed items. They will NOT be accepted for return.
Autosupply will not accept any items for return that have been modified or tampered with.
Please note that all goods must be fitted by a qualified technician to qualify for a full refund.
To find out more about our returns process, click here.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Providing assistance to over 350+ workshops and private users
around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
Given that we are an official distributor of Autel in the African continent, we can source and recommend solutions provided from the manufacturer themselves, giving you the peace of mind you won’t get from the majority of other retailers!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts, but other users just like you.
Benefits of joining our community:
*Limited to Autel, Launch and Fcar devices.
Please note – a maximum of 2 members are eligible to join our community per machine. You will be added to our community on receipt of your product.
To ensure that you get the best service possible should something go wrong, we are here to help!
To ensure that you get the best service possible should something go wrong, we are here to help!
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however we have a standard turn-around time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialise in a range of in-house repairs, such as:
Superficial damage repair such as screen and touch pad replacement
Replacement parts such as chargers, OBD cables and much more
Severe hardware repairs
Software repair and updates (where needed)
As an official retailer for Autel and Launch, we carry stock of spare parts, as well as having a strong working-relationship with the support teams from both companies, meaning that we can offer you the service you need, when you need it.
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
Awesome service, so glad there are some decent companies still around. Local (SA) and fast. No stress, no fuss. Shipping to Durban fast. Product exactly as described. Will definitely buy again.
I Live in Durban, and by chance I found your site on the internet. Ordered my parts on Tuesday and I received them on Thursday. All I can say is Wow!! Keep this excellent service always. Will definitely recommend you to all my friends in DURBAN…
I would like to place an record how happy I am with the service I received. I have arranged to collect from the depot. Kind regards
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
Buy with confidence, we are the
official Autel dealer
All of our products come with a 7-day money-back guarantee, to ensure that you have the correct product for your needs.
If at any point you would like to make any additional enquiries, please email us at customerca[email protected].
Once the refund and return process has begun, and approval for this has been given, you will receive your refund within 7 days.
– All return items must be in its original condition, no damaged packaging or oil stained or painted/sprayed items. They will NOT be accepted for return.
– Autosupply will not accept any items for return that have been modified or tampered with.
– Please note that all goods must be fitted by a qualified technician to qualify for a full refund.
To find out more about our returns process, click here.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job! We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Providing assistance to over 350+ workshops and private users
around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
Given that we are an official distributor of Autel in the African continent, we can source and recommend solutions provided from the manufacturer themselves, giving you the peace of mind you won’t get from the majority of other retailers!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly over the course of only a few months, providing assistance to over 350+ workshops and private users around South Africa every month.
Our friendly and professional team are always available to help with any technical issues you may have. From assistance with using a tool to repairing damaged units, they are the best team for the job!
We have grown our technical department significantly, and are constantly working to improve our knowledge in order to give you the best service possible.
Meet Our Team
Dane – Sales Manager
Dane is our Sales team leader, and is always on hand to help with any questions you might have about the products at Autosupply!
Vinny – Diagnostic Technical Support
Vinny is the Autosupply Tech support genius, offering you assistance in all aspects of diagnostics – no matter the issue!
Herschel – Diagnostic Technical Support
Herschel is the other half of our tech support team – offering you the help you need when the worst happens!
To reach the team, simply call 021 300 3476, or WhatsApp +27 67 948 0878
Our relationship with our diagnostic family is important! We know that there are times where even the most experienced mechanic could use a little extra help, so we have created the perfect solution!
When you purchase a diagnostic tool* from us, you have the choice to join our ever-growing Whatsapp community filled with not only our experts, but other users just like you.
Benefits of joining our community:
*Limited to Autel, Launch and Fcar devices.
Please note – a maximum of 2 members are eligible to join our community per machine. You will be added to our community on receipt of your product.
To ensure that you get the best service possible should something go wrong, we are here to help!
To ensure that you get the best service possible should something go wrong, we are here to help!
The majority of our repairs are done in-house by our technical support team, allowing for a speedier turnover time. The length of time does vary according to issue, however we have a standard turn-around time for repairs of 7 working days.
As an additional service for our local clients, we also offer the option to use a service unit, where possible, while the repairs are carried out on your machine, ensuring that you never have to stop working!
We specialise in a range of in-house repairs, such as:
Superficial damage repair such as screen and touch pad replacement
Replacement parts such as chargers, OBD cables and much more
Severe hardware repairs
Software repair and updates (where needed)
As an official retailer for Autel and Launch, we carry stock of spare parts, as well as having a strong working-relationship with the support teams from both companies, meaning that we can offer you the service you need, when you need it.
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
Awesome service, so glad there are some decent companies still around. Local (SA) and fast. No stress, no fuss. Shipping to Durban fast. Product exactly as described. Will definitely buy again.
I Live in Durban, and by chance I found your site on the internet. Ordered my parts on Tuesday and I received them on Thursday. All I can say is Wow!! Keep this excellent service always. Will definitely recommend you to all my friends in DURBAN…
I would like to place an record how happy I am with the service I received. I have arranged to collect from the depot. Kind regards
“Very helpful on the phone. Order placed and arrived in less than 48hrs. Machine works like a dream. Will definitely be ordering more tools in the near future. Thanks again.” Marcellino S. Verified Buyer
“Your service is 5star, I received my delivery sooner than I expected… The machine work excellent, I thank you” Katiso G. Verified Buyer
“This diagnostic scanner is really worth the money and the support team at autosupply are very helpful.” Neil W. Verified Buyer
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DS808
MS906BT
MS909
MS919
ULTRA
standard functions *
Vehicle Connection
Hardline
Hardline
Wireless
Wireless
Wireless
Wireless
Operating System
Android 4.4.4
Android 4.4.4
Android 4.4.2
Android 7.0
Android 7.0
Android 7.0
Device CPU
A9
1.5 GHz
A9
1.5 GHz
1.3 GHz
Quad-core
2.3 GHz
Quad-core
2.3 GHz
Quad-core
2.3 GHz
Quad-core
Screen Size
7-inch
7-inch
8-inch
9.7-inch
9.7-inch
12.9-inch
Battery Size
3 200 mAh
3 200 mAh
10 000 mAh
15 000 mAh
15 000 mAh
15 000 mAh
Component Activations
Actuation Testing
•
•
•
•
•
Special Functions
Coding & Adaptations offline
limited
•
•
•
•
•
Intelligent Diagnostics
•
•
Advanced VCMI
check optional
add-ons
check optional
add-ons
•
•
Add optional add-ons
* All our machines come with the following as standard functions:
Read & Clear Fault Codes / System Info, Freeze-Frame & Live Data / Service Resets
For more information, click on the green dot
•
Comparison Chart
DS808
MS906BT
MS909
MS919
ULTRA
standard functions *
